Evansville utility leaders offering one-on-one assistance to customers

Evansville utility leaders offering one-on-one assistance to customers
Published: May. 11, 2022 at 4:35 PM CDT|Updated: May. 18, 2022 at 5:35 PM CDT
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EVANSVILLE, Ind. (WFIE) - The city of Evansville gave residents a chance to speak one-on-one with utility company leaders on Wednesday

The event was called “Access to Service.”

Representatives from CenterPoint Energy and Evansville Water and Sewer Utility were there to speak with customers. Both of these companies have recently increased their rates.

People were allowed the opportunity to sit down and go over their specific plans with representatives, and find ways to ensure that their utilities are not cut off.

Officials say the hope is to get people the best services they can by maximizing their plans.

Evansville Mayor Lloyd Winnecke says meeting in person like this is important to get the best results possible.

“This is a chance to get in front of service representatives face to face,” Mayor Winnecke said. “Talk about payment plans, talk about ways to ensure that they’re not disconnected for any reason.”

Another event will take place at the C.K. Newsome Center on May 25 from 4-8 p.m.

Officials said if that one is successful, they will consider more events in the future.

Click here for more information.

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