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Alorica says they have moved out of Owensboro building

Employees plan to keep working from home
Published: Jun. 15, 2021 at 3:23 PM CDT|Updated: Jun. 16, 2021 at 8:23 PM CDT
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OWENSBORO, Ky. (WFIE) - Representatives from Alorica said Wednesday they have moved out of their building in Owensboro, and plan to permanently maintain their current operating model.

This model will allow their employees to continue to work from home. Alorica officials confirmed Wednesday that 250 on-site employees are still working remotely.

“We’ve actually not heard from them for probably a year,” Owensboro Mayor Tom Watson said.

On Tuesday, Mayor Watson told 14 News they closed several weeks ago.

After little to no word from Alorica, the city of Owensboro was under the impression the company shut down.

“I may have jumped the gun a little bit because the activity that we’ve scene in that Alorica building and the lack of parking places utilized by their employees, we began to assume that they were leaving the community,” Mayor Watson said.

Company officials say they are also looking to hire more in the local area as part of their work-at-home program.

At one point, the company was going to house 800 jobs. Over the last five years, that number has dwindled.

Watson says the city wants Alorica to have at least 500 employees.

“At this point and time, the city has not given them any type of an incentive because they’ve not reached their employment numbers per the agreement,” Mayor Watson said. “And until that happens, we’re just collecting our normal occupational license fee for employees that actually live in Owensboro and Daviess County.”

The building for the customer service call center opened in 2017 on Frederica Street.

Alorica worked out of three of the five floors.

There is no WARN notice filed with the state.

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