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SOURCE Duke Energy
CHARLOTTE, N.C., July 3, 2015 /PRNewswire/ -- Like a game of high-stakes chess, Duke Energy is awaiting Hurricane Arthur's next move.
In anticipation of high winds and rain along North Carolina's coast, the company has already begun gathering its forces: 500 line and vegetation management workers and other support personnel are in the area, with another 245 line workers ready to travel at a moment's notice to help mitigate the storm's impact.
Regulations prohibit the operation of bucket trucks in winds that exceed 39 mph and workers cannot be in the bucket if the winds are 35 mph or more. This could slow Duke's restoration efforts, but worker safety is paramount.
The company urges anyone living in the eastern part of the state to take all necessary precautions to be prepared for the storm. These include:
Report an Outage
If you experience a power outage, let us know by calling the company's automated outage-reporting system for your specific service area:
Using these automated systems is the quickest and easiest way for customers to report outages. By entering a phone number or Duke Energy account number, the customer's outage will be recorded in the company's system and included in restoration plans. Customers can continue to use these resources to get up-to-date information about their outages once restoration times are determined.
If you experience a power outage after severe weather, it's likely many other customers are out too. When there are widespread power outages, Duke Energy follows a restoration process that focuses on repairs that will return power to the greatest number of customers as safely, quickly and efficiently as possible. Emphasis is placed on vital public health and safety facilities such as hospitals, law enforcement, fire departments, water treatment facilities and pumping stations. This infographic explains the process: http://www.duke-energy.com/pdfs/How-Duke-Energy-Restores-Power.pdf
Headquartered in Charlotte, N.C., Duke Energy is a Fortune 250 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at: www.duke-energy.com.
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