Gibson Co. to use new text from 911 service - 14 News, WFIE, Evansville, Henderson, Owensboro

Gibson Co. to use new text from 911 service

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Dispatchers can now use texting to communicate with those who call 911. 

It's a text from 911, not a text to 911 service, which means that in an emergency, you'll still have to call 911. That's when dispatchers can start up a texting conversation.

Gibson County Sheriff George Ballard says it's still a crucial service in certain situations like for a victim of a home invasion or other crimes where a caller may not be able to speak safely on the phone.
The program was installed at Gibson County Dispatch on Tuesday. The goal is to familiarize dispatchers with the service so when text to 911 comes available, they'll be ready.

"Things that they can get that they can then pass on to that officer, or EMS, or someone like that. If it helps save a life, then it's obviously a great tool," Ballard says.

Barry Ritter, the Executive Director of the Indiana Statewide 911 Board, oversees these programs and says they're in their testing phase.

He says the rollout of text services is being tested over the next several months.

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