Vectren reports the first three months of the winter heating season have produced natural gas deliveries that have not been seen for more than a decade.
The average residential gas customer has used nearly 410 therms (therm is a unit of natural gas) during this same three-month period versus about 300 therms last winter.
Vectren says with the higher usage comes higher bills for customers.
Those who are having trouble making payments are being encouraged to contact Vectren to discuss options at 1-800-227-1376.
Qualified customers can make arrangements to pay their bill in smaller increments over a set period of time with no interest charges.
Vectren can also offer advice on income-qualified energy assistance.
Energy efficiency tips and resources can be found at www.vectren.com/saveenergy.