Monday, December 9 2013 6:37 PM EST2013-12-09 23:37:59 GMT
The IU School of Medicine has released the official request for proposal for,"the development of a multi-institutional academic health, science and research center in Evansville, Indiana."The RFP includesMore >>
The IU School of Medicine has released the official request for proposal for,"the development of a multi-institutional academic health, science and research center in Evansville, Indiana."More >>
Monday, December 9 2013 5:34 PM EST2013-12-09 22:34:19 GMT
EVANSVILLE, IN (WFIE) – Police are reporting a flatbed lumber semi-truck has overturned on NB I-164 between Lynch & Morgan. Police are reporting the driver is out of the truck, and seems to be okay. PoliceMore >>
A flatbed lumber semi-truck that overturned on NB I-164 between Lynch & Morgan has now been up righted. More >>
Wednesday, December 11 2013 6:57 PM EST2013-12-11 23:57:36 GMT
A Vanderburgh County jury has returned a guilty verdict in a violent home invasion. 23-year-old Giovanni Wickare was on trial for charges that he and three others entered a woman's home in October 2012More >>
A Vanderburgh County jury has returned a guilty verdict in a violent home invasion.More >>
TRI-STATE (WFIE) -
Who do you go to when you have a consumer problem and need help resolving it? What if it was easy as just typing it up online and having a company step in to fight your battle?
There's a new and growing internet industry specializing in just that: electronic non-traditional dispute resolution.
Some sites are free, but others ask you to pay a fee. But are they legit and are they worth it?
From complaints about wireless service, used car lots, pet care companies, and in Neal Alderson's case, sunglasses. New online resolution sites claim to and "take the pain out of complain."
"It was resolved very quickly," Alderson said.
Alderson says when his expensive sunglasses broke in half, he requested a replacement pair from the maker. All he got was the run around. So, he posted this gripe on Gripevine for free.
Gripevine contacted the shades' manufacturer, and soon, Alderson got some not so shady news.
"I got exactly what I wanted, which was a replacement pair of sunglasses," Alderson said.
What makes Gripevine and other new problem-solving sites like Scambook and PeopleClaim different than traditional complaint resolution avenues?
Gripevine's founder Dave Carroll became a Youtube sensation when he posted a video about an airline he says damaged his guitar and refused to pay for it. After a million hits, Carroll says they changed their tune.
"In the first two weeks, I received 10,000 emails congratulating me, but also saying that they felt that they didn't have a voice and they wished they had a voice," Carroll said.
"Social media is what I call the great equalizer when it comes getting your complaint resolved," said John Breyault with National Consumers League.
While filing complaints on some sites is free, others may charge you.
A PeopleClaim ad said, "PeopleClaim can help you resolve your dispute, for less than some people spend on coffee."
On PeopleClaim, filing a complaint is free. The site will notify the company about your problem, but if the company doesn't respond, you can pay $7.95 to have your dispute posted publicly online. For $14.95, PeopleClaim will also notify watchdogs, regulators and the media.
On Scambook, it's also free to file a complaint, but you can pay $4.99 a month for a personal investigator to be assigned to your case, who will mail certified letters to the company for you each month.
Of course, this is something consumers can do themselves…
"These sites offer to step in and play that role for you," Breyault said.
Do these sites get results? ScamBook said, "We have resolved over $10 million in reported damages."
PeopleClaim said, "Far more than half the complaints filed are resolved."
Gripevine suggested we ask its customers. Alderson is now humming his own song, 'Walking in Sunshine.'
"It's a very quick, easy way to get your situation dealt with," Alderson said.
None of the companies provides mediators or legal services.
PeopleClaim says if the company you're complaining about doesn't respond to your public post in 90 days, it will refund your $7.95.
Wednesday, December 11 2013 8:41 AM EST2013-12-11 13:41:37 GMT
HENDERSON, KY (WFIE) – Two students at Henderson High School is facing expulsion after the school says "serious horseplay" occurred on other students. According to Henderson School District Public InformationMore >>
Two students at Henderson High School are facing expulsion after the school says "serious horseplay" occurred on other students.More >>
Tuesday, December 10 2013 9:08 PM EST2013-12-11 02:08:16 GMT
An Evansville mother is facing several child neglect charges. Police say a tip lead them to 29-year-old Jessica Pate's home on Jackson Avenue. Officers say during a search of her home they found threeMore >>
An Evansville mother is facing several child neglect charges.More >>
Wednesday, December 11 2013 9:22 AM EST2013-12-11 14:22:48 GMT
The hype of the Auburn Tiger's SEC win has not died down and one Auburn fan is celebrating the big win in a unique way.In Fayetteville GA, Robert Fulton is celebrating the Tiger's big SEC win by displayingMore >>
The hype of the Auburn Tigers' SEC win hasn't died down and one Auburn fan is celebrating the big win in a unique way.More >>
Tuesday, December 10 2013 11:24 PM EST2013-12-11 04:24:49 GMT
CBS 5 News
This time of year if you haven't come down with a cold consider yourself lucky. "Most of them come from your hands. You touch surfaces, you scratch your nose, the virus gets in," said Dr. Don BucklinMore >>
This time of year if you haven't come down with a cold consider yourself lucky. More >>
Wednesday, December 11 2013 9:39 AM EST2013-12-11 14:39:39 GMT
CHEYNNE, WY (KGWN/CNN) - For the second year in a row, the Grinch is on patrol in Cheyenne, WY. With his trusty dog max and his radar gun in hand, he took to the streets Tuesday morning to remind driversMore >>
For the second year in a row, the Grinch is on patrol in Cheyenne, WY.More >>
Tuesday, December 10 2013 3:59 PM EST2013-12-10 20:59:50 GMT
On Monday December 9, 2013 at 12:20 pm the North Canton Police Department responded to 1161 North Main Street Lot 16, to investigate a report of the possibility of infant skeletal remains found in aMore >>
An investigation is underway after the skeletal remains of two infants were found in a North Canton mobile home.
Cops were called to the mobile home on North Main Street just before 12:30 p.m. on Monday.
Tuesday, December 10 2013 8:21 PM EST2013-12-11 01:21:35 GMT
Top-selling frozen pizza brand DiGiorno and its cheese supplier are cutting ties with a Wisconsin dairy farm after an animal rights group released video showing workers beating, kicking, stabbing andMore >>
Top-selling frozen pizza brand DiGiorno and its cheese supplier are cutting ties with a Wisconsin dairy farm after an animal rights group released video showing workers beating, kicking, stabbing and whipping sick and injured cows.