If your internet connection was giving you a headache on Wednesday, you're not alone. The switch from Insight to Time Warner Cable began with a few hiccups.
Time Warner officials said they began migrating customers with the last names A through K. But when customers registered with Time Warner Cable, they still couldn't get connected.
"I went online this morning. It's my 52nd birthday, and one thing we like to do on our birthday is check Facebook and see all of our Happy Birthdays, connections from family, and everything. In the process of doing that, I lost everything," customer John Gentil said. "A large company like Time Warner should have seen this coming. I really think they would have saw it coming and it would have been a smooth change."
Time Warner told 14 News that the problem was resolved by about noon on Wednesday and they will continue with the migration of the other half of their customers Thursday.
If you're still having internet, cable or phone issues, you can call Time Warner.
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