"Well what it was, they came by and picked up the gray cans and it's been three weeks ago and they left us without cans. They went to one side of the street, and the other side but forgot us," Brown said.
"That's the part that's bothering me right now because I want to have everybody on the program. We're talking about how it works. Well, if you haven't gotten a cart yet, you can't do it," Ziemer said.
Ziemer says, in terms of service, nothing has changed. The city is now simply supplying carts which will be picked up with automated trucks.
The trucks were ordered in October and haven't even been delivered yet. Right now, the city is borrowing a few trucks to service customers who already have the new trash and recycling carts.
Copyright 2013 WFIE.All rights reserved.
1115 Mt. Auburn Road
Public File Contact: