14 News, WFIE, Evansville, Henderson, OwensboroPhone companies want option of ending basic services in KY

Phone companies want option of ending basic services in KY

Posted: Updated:
KENTUCKY (WFIE) -

Kentucky's phone industry wants more options when it comes to ending basic phone service across the Commonwealth.

Opponents of proposed legislation say those changes would come at the expense of customers, especially the elderly.

"There are seniors now that have to decide, do I take my medicine, do I break a pill in two or do I eat?" said Executive Chair member of Kentucky's AARP, Charlotte Whittaker.

If Senate Bill 135 passes, advocacy groups for seniors, like AARP, says the bill would hurt seniors in Kentucky.

"My 92-year-old mom could not handle a cell phone," said Whittaker.

Under the bill, phone companies, like AT&T, want the option of ending land line phone services.

"Which presents a problem," said 13th District Representative Jim Glenn.

This concerns lawmakers and groups who say basic phone service hasn't phased out completely.

"Some of these services offered by the phone company are not done necessarily on a profitability basis, it's there to serve the public in exchange for the monopoly they do have," said Glenn.

Glenn says phone companies are concerned about losing money in territories where land lines aren't used much. In rural Kentucky, residents really need a land line or they can't stay connected.

Whittaker says it's a public safety issue.

"That's what is there when they need 911, any kind of help or service," said Whittaker.

Whittaker says they're also concerned about low income families who can not afford a cell phone or internet in their home.

"I think by working together at the same table, people will be able to come together for a bill in a couple of years," said Whittaker.

Whittaker hopes the bill could find better middle ground for everyone involved.

The bill is now in committee. 14 News will keep you posted on its progress.

 

Powered by WorldNow