EVANSVILLE, IN (WFIE) - Spring starts this weekend and heating bills will go down, but Vectren is reminding customers who haven't paid those higher heating bills, their gas or electric service could be shut off.
Under Indiana law, utility companies can't disconnect their low-income customers from December 1 through March 15.
It prevents those families from being left without heat, but now, that moratorium for disconnects is over.
As winter's veil lifts from the Tri-State, blue skies, sunshine and warmth lure people out from their winter den.
The changing season is not so happy for those delinquent Vectren customers though.
It's a sign they could soon be shut off.
"Now they are susceptible to disconnection, and so those are the folks we want to begin that dialogue with," Jeff Whiteside with Vectren said. "It's more in the hundreds versus the thousands, and so it's a pretty manageable number, but if you're one of those customers, you're probably feeling a little overwhelmed."
Whiteside said customers facing that possibility have received disconnect notices and can begin having their utilities shut off any day now.
That's why the utility company is getting the word out and asking any customers who are behind with their gas and electric bills to simply pick up the phone and call them.
"We have the folks waiting to field those calls and to help qualify them for payment options, assistance, etcetera but the customers just need to reach out to us," Whiteside said.
Whiteside said at this point, there is a small amount of financial assistance available to help low-income families pay for their heating bills.
If you're facing disconnect and need help, call the number on your Vectren bill to ask for that assistance.
Wednesday, April 16 2014 10:54 AM EDT2014-04-16 14:54:13 GMT
An ailing Miley Cyrus has canceled her concert Tuesday night at Sprint Center.The notice came a matter of hours before she was scheduled to go on stage.A concert promoter tells KCTV5 that Cyrus is in theMore >>
An ailing Miley Cyrus remains in a Kansas City hospital and says she must cancel her St. Louis concert slated for Wednesday night. This comes after she unexpectedly canceled her Tuesday night concert in Kansas City. More >>
Tuesday, April 15 2014 6:32 PM EDT2014-04-15 22:32:39 GMT
LOUISVILLE, KY (WAVE) - A Male High School student took her life shortly after posting a video online. The video remained online for a lot of the day Tuesday, even though the school system, law enforcementMore >>
A Male High School student took her life shortly after posting a video online. Unfortunately, teenage suicides are more common than you might think. Seven Counties Services, a behavioral health agency, said there were three times more suicides than homicides in Louisville in 2012 and Kentucky ranks number two in teenage suicide.More >>
Monday, April 14 2014 9:37 PM EDT2014-04-15 01:37:12 GMT
Sanitation workers in Dickson County made a shocking discovery Friday when they found an injured puppy in a landfill. Officials believe the dog was intentionally thrown away. "Anybody would've done theMore >>
Sanitation workers in Dickson County made a shocking discovery Friday when they found an injured puppy in a landfill. Officials believe the dog was intentionally thrown away.More >>
Wednesday, April 16 2014 11:33 AM EDT2014-04-16 15:33:14 GMT
Traffic is completely stopped in Henderson due to an overturned semi. A semi has overturned on the U.S. 41 North strip near Long John Silver's. Officials were called to the scene around 3:15 WednesdayMore >>
It happened on the U.S. 41 North strip near Long John Silver's. Officials were called to the scene around 3:15 Wednesday morning.
Saturday, April 12 2014 6:07 AM EDT2014-04-12 10:07:09 GMT
An incredible photo snapped Saturday at the iconic Pipeline on Oahu's North Shore is going viral. A mother humpback whale and her calf were cruising just offshore when a set rolled in. J.T. Gray of NorthMore >>
An incredible photo snapped Saturday at the iconic Pipeline on Oahu's North Shore is going viral.More >>
Tuesday, April 15 2014 6:28 AM EDT2014-04-15 10:28:24 GMT
ESTILL COUNTY, KY (WAVE) – After losing both his parents in a short amount of time, a community is rallying around an Estill County teen. Joe Snowden lost his mother in a car crash on April 10, just twoMore >>
Joe Snowden lost his mother in a car crash on April 10, just two weeks after laying his father to rest. Now Snowden is faced with covering all the funeral costs himself. More >>
1115 Mt. Auburn Road
Evansville, IN 47720